Marks & Spencer
Product Design / UX & UI
Marks & Spencer is a major multinational retailer headquartered in London that specialises in selling clothes, homeware products and luxury food products.
Splendid Unlimited placed Dominic onsite into one of M&S’s ongoing discovery projects where they were trialing home delivery and click & collect for select stores throughout the UK.
During Dominic’s term with M&S he would go on to lead the visual direction of the redesign of the platform. Working closely with front-end developers and supporting UX Designers with hypothesis and customer research.
M&S Foodhall has always been one of the most desired locations for workers throughout London to shop for lunch or after work meal. Convenience is a very valuable aspect to customers who live or work within London. As customers only interact or tolerate with products that enable them to complete life or work tasks with ease.